• Company name: Theodoor

• Address: Varenkamp 91, 7815CB Emmen

• Email address: info@theodoorsartworks.com

• Chamber of Commerce number: 95407189

• We are responsible for the processing of your personal data as described in this policy.

We collect and process the following data:

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Data you provide yourself: When placing an order, creating an account, or contacting our customer service, we ask for:

• Name

• Address

• Phone number

• Email address

• Payment details

• Any comments or questions

Data automatically collected: When you visit our website, we automatically collect information such as:

• IP address

• Browser and device type

• Pages visited and click behavior

• Time and duration of your visit

Data for marketing purposes: If you sign up for our newsletter, we store your email address and preferences.

We use your data for the following purposes:

To process your order:

• Delivery and billing of your order.

• Contacting you about your order, if necessary.

To improve our services:

• Analyzing website usage to optimize our webshop.

• Personalizing your shopping experience.

For marketing purposes:

• Sending newsletters and offers (only if you have given consent).

• Retargeting through ads on platforms like Google and social media.

To comply with legal obligations:

• Such as tax and administrative legislation.

We take the protection of your data seriously and have taken measures to prevent misuse, loss, and unauthorized access.

• Data is stored in secure databases.

• Our website is equipped with SSL encryption.

• Only authorized employees have access to your data.

We only share your data with third parties when this is necessary for our services or when we are legally required to do so. This includes:

• Logistics partners: For the delivery of your order (PostNL).

• Payment providers: For processing payments (Mollie, PayPal, etc.).

• Analytics tools: Such as Google Analytics, for website optimization.

We ensure that these parties also protect your data in accordance with the GDPR.

We do not retain your data longer than necessary for the purpose for which it was collected.

• Order data: 7 years, in accordance with tax legislation.

• Marketing data: Until you unsubscribe from our newsletter.

We use cookies and similar technologies to improve and personalize our website.

• Functional cookies: For a properly functioning website (e.g., remembering the shopping cart).

• Analytical cookies: For insights into website usage.

• Marketing cookies: For personalized ads.

Read more in our Cookie Policy.

You have the right to:

• Access your personal data.

• Request correction or deletion of your data.

• Transfer your data to another service provider (data portability).

• Object to the use of your data for marketing purposes.

Would you like to exercise any of these rights? Contact us at info@theodoorsartworks.com. We will respond within 2 business days.

We may update this privacy policy from time to time. Please check this page regularly to stay informed about any changes. This policy was last updated on 25-11-2024.